Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.eco4upgradesuk.com – or any affiliated companies (the “Site”).

Personal information we collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you apply to check eligibility through the Site, we collect certain information from you, including your name, address, phone numbers, email address, and the options you pick on the form). We refer to this information as “application Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and application Information.

How do we use your personal information?

We use the Information that we collect generally to assist you further with your grant application placed through the Site. We also use this information to communicate with you.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, with companies we work with to provide you with installation for your heating measures.

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to court orders, search warrants, or other lawful request for information we receive, or to otherwise protect our rights.

Your rights:

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, please note that we process your information to assist you with your application for the eco scheme via the companies we work with.

Data retention:

When you enquire through the Site, we will maintain your application Information for our records unless and until you ask us to delete this information.

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by Email at: [email protected]